How to Get Started — Aletheia Counseling

Four Simple Steps

From your first contact to your first session, we'll guide you through the process.

Reach Out

Get Matched

Someone will reach out within one business day with a referral to the provider who best fits your needs.

Complete Intake

Your provider will set up an intake session and send necessary documents through our secure client portal.

Begin Healing

Start your therapeutic journey with personalized, compassionate care from your matched clinician.

Payment Options

There are several options for payment for services. Accessibility to care is important to us.

Insurance: We are in-network with most major providers. Call your insurance to confirm coverage.
Private Pay: Pay out of pocket if insurance doesn't cover mental health or based on personal preference.
Worker's Compensation: May be available depending on your circumstances.
Employee Assistance Programs: Check with your employer for EAP benefits.

All payments are made electronically through our secure client portal.

Insurance We Accept

Blue Cross Blue Shield Health Partners Aetna Cigna Optum UMR Medica United Healthcare Medicaid/Medicare Gravie PMAP MA

Frequently Asked Questions

Common questions about starting therapy with us.

If you're struggling to identify who you'd like to meet, email us with an outline of why you're seeking therapy and anything specific about your identity and needs. Our team will review your information and match you with a provider who fits your needs. You can also browse our team page to learn about each therapist's specialties and approach.

Reach out to your provider directly via email or phone to cancel or reschedule. Please note that you will be charged a late fee of $100 if you no-show or cancel within a 24-hour window. Speak with your clinician if you have questions or concerns about this policy.

Referrals for medication management and psychiatry occur only after building a therapeutic relationship with a provider and starting therapy. From there, your provider can direct you to the appropriate process based on your needs.

Our address is 3265 19th Street NW, Suite 360, Rochester, MN 55901. Parking is available on-site. The office is easily accessible from major Rochester roads.

Yes! If you have a barrier to getting to the office or prefer being at home for your appointment, we've got you covered with teletherapy. All of our services are available via secure, HIPAA-compliant video conferencing.